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Successfully Managing the Insurer/Employer Relationship

Employers and their insurers (and other third-party vendors) typically work together in a harmonious fashion to provide a broad range of employee benefits to employees. However, there are numerous traps for the unwary in managing the employer–insurer relationship, particularly with the increased regulatory and compliance demands on employers and insurers. It makes sense for the parties to spend time at the front end to set expectations properly and understand the needs of the employer. In doing so, potential conflicts around the following topics can be avoided or minimized at claim time.

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