This program will cover the skills necessary for making a great first impression when receiving a new file, including evaluating for potential monetary exposure. Attendees will be provided with a mock case assignment that will include a Complaint, demand letter, contract including a mandatory arbitration clause, and other relevant materials. The lecture portion of the program will focus on the practical skills of communicating with clients when your knowledge of the case is limited, and on critical points for advising clients at early stages (think: document retention notices, etc.). This CLE is designed to teach participants how to strategize when considering a new case and set out a framework of the general legal information you should be prepared to provide in an initial call with a client or claims professional.
The registration is $75 for DRI members and $100 for non-members.
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